We were in search of application monitoring platform. We had experience with server monitoring, but it was not detailed enough by definition, because result was like "something happened", not helping in real troubleshooting. We tried a few options, some were not functional, some were hard to integrate and some were simply overpriced, and settled with Hosted Graphite. In about of one day we started collecting all interesting metrics. It's plug'n'play way of on-boarding, diamond-based data collection is really how it should be done. You just start to collect data, use one of many ready to use libraries for language your application is written in. Billing model is flexible, you can collect ten metrics from one application or one metric for ten applications for the same price. Support is just awesome, very responsive. Overall, to be honest, product is much better we'd ever create in-house, even with insane budget. but what is more important Hosted Graphite listens to users, so we see how service involves based on our feedback.

Pros: Inexpensive Fast Responsive StatsD Cons: I only just found out about it so my previous clients couldn't benefit. Other: Comes with a two week trial but I wasted too much time and hadn't had a chance to show my client the tool. I emailed support and asked for an extension (just a couple of days). They reset the counter on my trial and told me they'd help me if I needed anything else. This was probably within 30 minutes of sending the email. Read that again... support responded to me within 30 minutes even though I hadn't paid them any money yet. It just works and at the end of the day that's what I really care about. I build custom software for enterprises and I need a platform that neither myself or my client need to think about. I don't want to manage a set of platforms to show my client business KPIs which is why I chose Hosted Graphite. I add in a few lines of code in my app, point the metrics to Hosted Graphite and I look like a hero to my client. Makes me look good, makes my client look good, I'm sticking with it.

Most valuable thing about HG is their use of OSS. You don't need vendor agent to collect metrics, you just use statsd (but you can anything that can send to Graphite). They are using also Grafana dashboard (which is best dashboarding so far), so you can import/export pre-made dashboards. The use of OSS means that you can easily migrate from/to HG, just change your statsd collector URL and that's it. You can also host Grafana or alternative dashboarding yourself, because you have access to their Graphite endpoint. They also offer help to migrate your historical data to their service. In the era of virtualization, per host pricing model just does not work. In HG you pay per metric (packs) and the value/price is very good. Their support is blazing fast and friendly. There are a few downsides for me so far: - there is no established alerting yet (currently in beta), however you can attach external altering that works with Graphite, you know, you have access to their Graphite endpoint. - in the era of devops, limitation of team members does not work well, I prefer all of my team members to have access to the monitoring - having example/pre-baked dashboards would be very very helpful I evaluated at least 10 alternative services before choosing HG, they best matched my needs.

Graphite is a great platform for keeping metrics around how your software works. It's standard, there are plenty of clients for it, and it sticks to the mentality of doing one thing well. Having said that, it's a real pain to build and monitor. Whisper is a complex system to maintain, and it's very easy to make a setting which will have a lasting impact on your data in a way you don't want. Luckily, Hosted Graphite handles this for you. They provide something that's wire-compatible with "normal" Graphite, but doesn't have the weaknesses of Whisper, and which you as a user don't have to deal with. I would easily spend more time each month making sure I have my own install running than I pay these guys for their service. In terms of ease-of-use, their console is fine. Some bits are a bit complex and not where you'd think, but there's also not that much to configure. Graphite itself is a pretty complex format, and they don't do anything to simplify that - which is what I'd want. They add some extra "views" to take advantage of their infrastructure and those could be documented better, but they're mentioned in there in a few places. Their service is friendly, and offers useful suggestions on how to make my queries better when I reach out to them. If I'm a person who knows what Graphite is and is looking for someone to manage it for me, I'd definitely recommend this vendor.

I've been using Graphite for years. Originally we hosted Graphite in our data center, but more recently we switched to using Hosted Graphite. Drilling down into your metrics in Hosted Graphite can be daunting at first, but it becomes so simple to use once you understand it. There's a plethora of documentation provided by Hosted Graphite, and many third party applications that you can integrate with to get even more use from Hosted Graphite. You can create really useful dashboards of your most important systems, and the you can set the dashboard to auto-refresh. We keep Hosted Graphite up on displays dedicated to monitoring our systems. We recently started using Hosted Graphite's alerts, but it's still in Beta. They're headed the right direction, and we're ultimately looking to get rid of our SolarWinds monitoring software in favor of Hosted Graphite. The customer support is great. We've always seen quick resolution to our issues. They are extremely prompt, and they welcome feedback and suggestions. I can't say anything bad about their support. Hosted Graphite is definitely a monitoring product that I'd recommend.