Verified
Extremely happy with BetterProposals
Very good. It has a bit of a learning curve, but once you grasp it you'll fly.
Verified
Great option for branding
Very positive experience and have been using it for a few years now
Verified
Not as good as the competition and dishonest leadership
I found some actions by the founders in how they handled customers who pre-paid for a lifetime account in extremely questionable territory on ethics. Basically they took tens of thousands of dollars of early investors money and gave a lifetime account promising they would roll out online payments for credit cards. When they finally rolled it out, it is a free service for paid plans but they went back on their word for these early investors. They now want a percent of ALL the revenue paid through the platform ON TOP of the actual payment fees from Paypal etc. Except, if you give up your lifetime account and convert to a monthly subscription model, then they don't take a percent of your sales collected. The way they still to this day deny this basic integration they promised to these customers - their lack of bug fixes - their rude customer responses when it comes to this top
Verified
Satisfied Customer
My experience with Better Proposals is always friendly and productive.
Verified
Great system- would recommend
Put it this way, I very rarely go out of my way to go and leave reviews. But on this occasion I sought it out because it was deserved. The thing that has stood out the most for me with BP has been the customer service. You get through to an actual person within a couple of minutes, who always have the correct answer, no matter how big or small. It royally does my head in that most SAAS products and any service providers for that matter are transitioning to auto bots and endless questions to try and determine your answer. Whereas BP is literally an actual person, within minutes. Refreshing. Last year two of BP's senior team had many calls with customers to gather feedback. I raised a number of points about minor tweaks that could be looked at and they were completely open to these. It actually feels like they change the platform based on what their customers want.