Other than some minor difficulty in the beginning that customer service immediately helped me with, the experience has been smooth and the platform works really well. The free tier is generous and clients really love the experience. The dashboard looks nice and helps me keep track of which documents haven't been signed. Clients are having no problems either, overall really pleased

Better and more affordable than Docusign! Tried it because this was a cheaper alternative and they did not disappoint.

the integration with microsoft word and the flexibility it offers

Concord is an entirely cloud-based system that features as a contract database as well as a full fledged negotiation/e-signature platform. It has integration with Google Docs and Office files, as well as PDF. It's a very flexible piece of software that can have multiple uses depending on the organization.

We use a lot of contracts, it's an essential part of our weekly workflow, and before Concord, we had tried everything and nothing has come close to the efficiency and just simplicity of Concord, it's like email for contracts, but better. Our clients love Concord, and so do we.