Verified
Great concept, needs work
Overall we really see a lot of potential with the software and as it stands today, we are happy with the functionality and ability to tailor the software to fit our property needs. Customer service has been very available for us and though things aren't always taken care of in a timely fashion, they are always helpful and try to push things through their engineering team for us. We are looking forward to where this software will be after some more fine tuning.
Verified
Guest Stay is Okay
This products set up makes it very simple for our staff to use and to learn.
Verified
Work Around Projects
I have no specific issues with the system or its functionality at this point. During the three roll-outs we have had in the last year (opening, upgrade & cloud) there have been many issues. It takes weeks to complete or fix any issue. That is not acceptable to me. We had an on-site tech that was amazing and did phenomenal things with our system, but those were all lost during the recent cloud integration.
Verified
Great software
We are able to get so much done thanks to Agilysys Stay's user friendly modules.