Anyone serious with its API strategy would consider an outsourced API management solution. We have used this cloud-based solution and have been satisfied with the initial results. We had to properly manage or web-services to understand the ROI a solution like this can help you just do that. We have not yet moved to the paid version but we are seriously considering it.

In general, I think that 3scale is quite easy to use once you get the idea of it. However, the crashing of the software can be a nightmare.

Overall 3scale is a good software to manage an API and developer's account - it's design is easy to read and use and that's what I value most about it.

Overall, as someone who use it sometimes to check the developers account activity, it's good. It was easy to learn as well as to navigate. Also, it doesn't push me to check out unnecessary features that I don't need to use (so no pop-ups, no chats, no marketing emails).

- Searching via APP-ID, email or any other information about the user is pretty handy - You can set your own pricing rules and overages rules - There is an option to differentiate billable hits from non-billable hits, and this can be set up at the level of a custom plan