I have been using FileWave to manage our schools' computers for many years now and I don't know how I would do my job without. Everyday I get requests that a staff member needs a specific printer or an app/software and I can easily push them out with FileWave. This is the third year of also using FileWave to mange our iPads and this is working great to add the requested apps that come in regularly.

Filewave makes it easy to manage our iPads. From the very beginning of the process, they have taken every necessary step to assist in using their product. I like the fact that I can run the software from either a MAC or a Windows machine. It is easy to use and I can make changes, additions, or deletions very quickly. Their customer and technical support is fantastic.

We use FileWave in a school setting. Previously we used separate management systems for iOS, MacOS, and Windows machines. FileWave is constantly usdating and improving their infrastructure, which has been great. They hold a yearly cilonferwnce that is very informative and let's us learn new skills in areas we choose. Their support is helpful, but getting in touch with them can be difficult. Their phone support has a max wait of 15 minutes, and then you get forwarded to voicemail. This happens almost every time I call. All in all, it works great, and we are happy with our switch to FileWave 2 years ago.

When it works, this saves so much time. But when it does not want to install updates properly, then it can be pretty frustrating.

It's about time to search for a different product.