Verified
Document Glue
A Plus experience
Verified
The flagship IT Documentation software
Glue is instrumental in our department's success. It replaced a lot of chaotic password management and has given us a lot of peace of mind to handle disaster recovery and day to day management. We are very happy with it and will likely continue using it for many years.
Verified
Overall disappointed
It is regrettable that there is so little competition in this area. Because of this the product is expensive and the service poor. If there were more options we likely would have gone with a different solution. Hopefully there will be other players in the game by the time our agreement is up. Overall, we are disappointed in the value of this product.
Verified
Review of ITGlue from Drew
It has been a good experience, support (when needed) has been responsive, and deployment wasn't difficult
Verified
4+ years of use
We've got a centralised CMDB now so that's the positive. Ensuring it's up to date is difficult (Cultural issues) and you can end up unearthing bad data elsewhere as part of the adoption.