Mint Service Desk 2025 Pricing, Features, Reviews & Alternatives

Score 4.83
12 review

Mint Service Desk is an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors. The platform offers a host of features to help manage incidents, problems, processes, service level agreements (SLAs), service catalogs, knowledge bases and more. M Mint Service Desk facilitates reporting and analytics to help businesses gain insight into service desk performance, identify problems, and make decisions.

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4.83

Score 4.83
12 reviews

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Piotr C.

2 years ago

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ITSM Software that doesn't kill your budget and time

- flexibility and ease to deploy in an organization - available on-premise (what is very important in our organization) - ITIL V4 certified - scalable (ready for cloud architecture - it's dockerized)

J F

2 years ago

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Flexible, easy to use, a host of features at a reasonable implementation price

I have been working on many systems, such as HP Service Manager, the CA and BMS Helpdesk solutions, OTRS, and so on. Mint is a very good surprise, ergonomics and ease of use are really incredible.

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