Positive and exciting to implement.

Every time I have had a question, or issue trying to do accomplish something with the software, the help has been very prompt, and helpful.

Overall this is a great software to use. It has all the features that I want with a few pleasant surprises. It does have some issues but they are very minor and will eventually get addressed. I really appreciate that they listened and ended up create an auto collecting agent for Windows. This feature was not present when I started using them so I suggested it (along with others I am sure) and was very pleased to see it get added in.

Good to track assets and find them where they are located

Every time we had ideas for features, the developers have been very responsive, very quick to apply them (or mention why it's not possible when that was the case). Reftab has been super flexible and very prone to help our business. We definitely have a before and after Reftab in term of quality of asset tracking.