10/10. Would recommend to friends and family. Even older generation can use with ease.

Overall, throughout my career, I hope that every company in which I work for will use Rippling as their payroll/time-off platform.

It has everything that is needed for an HR tool and it was quick to set up. But see my cons to get a better idea of what a user feels about the tool. But it does have PTO requests, Pay, Taxes, Onboarding, Benefits, everything you will need.

Amazing UI and one stop platform for payroll, expenses, HRIS and credit card

Rippling is relatively new to the UK market and unfortunately it really shows. My experience should serve as a warning for any small business thinking of using them for payroll services. I would encourage small business owners to stay far away from Rippling in the UK. I think their reputation in the US is what made us think they would be a good partner but do not be fooled by their high ratings in the US because their service to UK businesses is totally lacking. They onboarded us quickly, but a part of that speed was them setting everything up which lead to some people being set up in their system incorrectly. The result was more taxes being taken than needed which required ad hoc refunds. They also at one point suggested we designate them as our authorized tax agent with HMRC to speed up paperwork which our actual accountants highly recommended against. When it came to setting up a pension scheme that process was more complicated than it needed to be because they are not integrated with major pension providers. The results were not taking the correct amounts and delaying compliance with the pension mandate. Worse yet, when we were contacted by HMRC and we needed service from Rippling I reached out to our account manager who I was directed to contact with further inquiries after the pension debacle. I received zero response from our account manager. Having received no replies we contacted the service team member who directed us to contact our account manager and also did not receive a single reply. This is what you are signing up for when you decide to work with Rippling. They trap you into a contract and provide zero service when you need it most. Do yourself a big favor and use Sage or really any other provider with more UK operating experience. Rippling is genuinely terrible and as a small business you really can’t afford to make the mistake of signing a contract with them.