I have used this product for over a year. Not what I had hoped it to be. We just moved from the cloud option to on premise, and over 2 weeks and we still can't get the report manager installed and working. It takes 6-8hrs before they get back with us. Looking for other RMM now to replace N-Central. Karl Backs

We have used N-Able's N-Central product for over 10 years and it has become the central application in our service delivery and support model. As we have continued to grow in clients and supported network devices, N-Able has continued to improve and add features to N-Central. Over the years we have evaluated other RMM tools, but have found that N-Central is a competitive product and in most cases is setting the standard for RMM tools. Now since N-Able is part of SolarWinds, N-Central has remained a valuable tool that has seen some very cool enhancements.

As a novice to the MSP world N-able gave me the tools to make a successful start. We have been using the system for a year and just renewed our licensing tripling our original license levels. I could have used some help on the business side marketing these new services to my existing client base which might have made the transition happen more quickly and smoothly. I found the on-boarding schedule of 5 1hr. sessions helpful in exposing me to the extent of N-Central's capabilities. Support has been probably the weakest attribute of this organization and we hope that N-able follows through on their promise to improve this part of their business. I recommended any consultant or organization still doing break fix to look at this software.

They charge me two month and the month that I request cancellation.

NCentral's features and automation capabilities are awesome, also the price is a really good deal.