Verified
Great, very reliable.
User friendly easy to navigate through different functions. -Easy to understand -Portal is user friendly -Easy to Submit Ports and order New Numbers
Verified
Unfailingly awesome customer service.
The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business.
Verified
The support team is very helpful and typically quick to respond.
We get the support we need and are able to control a lot of the features on our own. This is very helpful as a lot of changes need to be done as soon as possible.
Verified
Top notch Customer Success Advocates, Great Service.
I love that the quality of the product has cut down significantly on call issues reported to us by our customers. When issues arise their support team and customer success advocates are quick to help and solution for the issue.
Verified
Easy to use, easy to navigate & reliable
It is very simple to navigate through the portal. The site is always up and reliable. It allows the user to have control over the requests. Customer Service team is awesome to work with and knowledgeable. I can get new numbers in an instance.