My general experience is very good and very satisfactory, initially I started only because the rest of the team was reluctant to adopt a new method of work, until I organized a training on the app. Now everyone is using it and very happy with the results.

We've been using upkeep for a few months now and we love it. The functionality and practicality are awesome. Its definitely an app that the creators invested a lot of time and thought into. Upkeep takes the creation and implementation of work orders to a another level. It's far from basic and there are countless features but it never feels overwhelming. Everything is laid out simply and it's easy to find. We've got a few older people on our team and they've had a good time using it. The customer service they've shown us has been incredible. They're always ready and willing to help us or show us how to do something anytime we need their assistance.

Initially, Upkeep was utilised as a method of storing all job records and upcoming tasks in one place to save on paperwork, improve organisation and also save time. This has often been the case, although some bugs that have been rectified previously seem to be occuring again several updates later A method of inputting all data offline and then being able to upload it all when in an area of good data signal/Wifi would be a great benefit especially as myself and colleagues are field workers

No more hand-written work orders, the ability to take pictures and draw on them improves communication with team members to execute the work order, response times are faster, employees can track progress, grouping, sorting, and note taking helps us keep each one moving forward. Excellent tool.

I am solving an issue with upkeep where in the past my technicians were just accepting any work and not concidering its priority. Upkeep has allowed me to make every job have a priority and the work can be completed in a timely and organised manner. Away with emails, then a brief on work, then a follow up. Upkeep is all in the one location with all the information the technicians need and they are also able to update the jobs status via the mobile app so I can see the status of the job without following up.