Ease of deployment, scan speed, fast interface. Great support. Really good SNMP support, with predefined settings for many brands/devices. Flexible alerting. Many integrations.

Theyve been a great true partner to our MSP and we feel they are on our side.

Overall I've been impressed with how easy the system is to setup, add your agent, and get visibility on devices very quickly. It integrates with our tool stack simply and provides information there. I'm excited to turn on alerting, so we're able to resolve some alerting issues that are problematic with the native tools we use.

As an MSP managing multiple unique networks, we sought a robust solution for network and systems monitoring across a large number of environments. Our critical requirement was that the solution be easy to deploy and intuitive, as we have a large number of staff relying on it daily. Domotz has met our needs exceptionally well. After initiating a proof of concept, it became evident that Domotz would significantly enhance our operational capabilities. The setup was quick and straightforward, allowing us to see immediate improvements in network management and monitoring. Our interactions with the Domotz team have been consistently positive, especially with the account management department. Their proactive approach in ensuring the software meets our needs, coupled with regular updates on new features, is a testament to their excellent customer service. The technical support team is responsive and receptive to feedback, which has been instrumental in refining the product. As new features continue to be introduced, we look forward to seeing further enhancements.

Of all the network monitoring services that I have tested, Domotz is unfortunately the simplest to use with the optimal number of alerts. I am sure Zabbix would be a better solution, but the learning curve is too difficult for a small IT team. I originally was using their remote access tool, but it lacked the necessary security measures for our networks. I do run an additional tool internally for scanning internal assets with greater details, but Domotz does a good enough job for when I am out of the office and need to monitor general health. I believe I could customize Domotz a lot more than I have, but just have not had the time to dig into that side of the service due to workload.