ITarian 2025 Pricing, Features, Reviews & Alternatives

ITarian is a remote access and IT management solution, which helps organizations connect and communicate with their clients and employees, facilitating remote file access, system monitoring, troubleshooting, and operations management across teams. The platform enables administrators to create multiple user groups and define role-based permissions to provide secure access to documents and resources. ITarian comes with patch management functionality, which allows enterprises to scan operating systems and install updates, ensuring security from unauthorized access and other vulnerabilities. It offers numerous features including multi-device access, audit logs, automatic deployment, white-label capabilities, and more. The ticket management module lets users create custom workflows to manage customer queries, respond to requests, and reassign or escalate cases as necessary to teams across multiple departments. ITarian includes a remote monitoring and management system, which enables users to track device status, performance, active services, and processes using built-in automated wizards and a unified dashboard. With remote control tools, teams can control remote devices across multiple geographical locations, browse folders and files, view processes, and copy/paste content between remotely connected devices.