Overall, I think this a fairly good product with its easy to use interface and options for different types of backups.

Main reason we are using this software is ability to restore to cloud. In case of some sort of emergency when our physical location is not available, we can restore all of our VMs to Azure. We also back up locally to a NAS

I was previously a Carbonite partner, and MSP360 Managed backup is an absolute breath of fresh air. It works, it is easily managed, the website is fantastic. I can easily restore, edit the backup scheme, and more from the website-- which is very responsive. The onboarding process was a cinch, the support is fantastic (not that I need it often). The pricing is more than fair, and gives you a lot of choice between different storage platforms. I personally use Backblaze B2, and it works so, so well.

Very good, it works as intended and gives you and your clients peace of mind.

It is a great product. The only overall thing I could suggest would be to make it a little more intuitive to use.