Verified
Simple, straight forward IT management software
Overall I've had a great experience, especially comparing to other software I took on at the same time. The support is great, having an account manager is handy if you need someone, documentation is nice and the software also looks good. I've been able to support our organisation well with this product and there's probably even more I can do with it that I've yet to discover.
Verified
ein sich stetig erweiterndes Tool
Leichter Einstieg, angenehm einfacher Rollout, Zuverlässige Benachrichtigungen, Übersichtlich und Umfangreich zugleich Das Dashboard gibt für einen Überblick alle notwendigen Informationen auf einen Schlag, man erkennt recht schnell wo nachgearbeitet werden muss. Durch die Anpassbaren Richtlinien können kundenindividuelle Alarme und Benachrichtigungen ausgelöst werden. Das Ausführen von Skripten kann aufgrund von regelmäßigen Abfragen automatisiert werden. Es werden regelmäßig neue Funktionen vorgestellt, welche sich gut in den Alltag integrieren lassen und uns auch bereits ein weiteres System haben ablösen lassen.
Verified
NinjaRMM - Our Strategic Partner - Simple and Powerful
NinjaRMM gives us the ability for just a few technicians to manage hundreds of endpoints from anywhere in the world with real-time insight into everyday problems and remote support through Teamviewer.
Verified
Looking for a complete RMM product that's easy to use and doesn't break the bank? This is it.
Overall experience is positive with little downside other than their growth. As they grow and the software/service catalog expands, you have to be able to move at their pace. Not a downside, but something to be aware of.
Verified
Get the job done
Ninja is aggresively customer focused - as it should be.