Tom A.
1 year ago
Verified
Great product for making IT more efficent
Great - good trial , great staff, good pricing - ever changing and evolving product
Daniel G.
1 year ago
Verified
Exceptionally easy to use, Time saving features, Prebuilt Scripts
Excellent overall service. From sales to setup to finish. Great support at every step. Everyone I have dealt with has been polite, and understands now knowing the answer is not a negative. Being able to say I don't know and then actually following up is a huge huge huge bonus.
Brian O.
1 year ago
Verified
Excellent RMM for newcomers and experienced in the industry
The team at NinjaRMM is truly dedicated to providing a world-class RMM and experience for MSP's and ITSP's using it. The team goes out of its way to assist when needed, even getting their engineers involved if a partner need's more technical help. I would recommend and continue work with NinjaRMM to grow our IT services business.
Brian A.
1 year ago
Verified
Best RMM for the money and features
Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.
Gary R.
1 year ago
Verified
Great RMM with all the features you needs without being overly complicated
Its simple to Navigate and use. See all your devices in one place and filter them in to departments and roles. Configure separate policies for handling Microsoft and 3rd party updates. Set warning levels and thresholds for anything from disk usage, failed logins to smart disk failure warnings. It ticks all the boxes and they are continuing to add new features such as backup and AntiVirus integration. You can also provide remote access for users to access their own devices. You can schedule regular reports on their access, hardware, system status, antivirus protection and updates giving you an audit trail for any compliance requirements. Best of all you can manage the whole thing from my desk or a mobile device.