We wholeheartedly attribute a significant portion of our success to Pulseway and James Norris. Their comprehensive solutions, combined with exceptional support and guidance, have been transformative for our business. We are confident that our partnership with Pulseway has equipped us with the tools and resources necessary to thrive for years to come. Pulseway has not only met but exceeded our expectations, and we are genuinely excited about the future of our collaboration.

[sensitive content hidden] has been great, she has been very helpful with understanding how to do certain things inside of the RMM, and i'm sure i'm not using it to it's full potential but i'm sure i'll get there eventually. Using the software is nice, the interface could be a bit better but it's usable and gets the job done.

I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features.

The overall experience has always been wonderful. I know a lot of people give bad reviews and experience regarding Kaseya with contract locks etc. As anyone would naturally would not like to be bound by contract, its their way of doing business and I respect that as they want to retain long term serious customers. I have always have a great experience talking to support and sales and they always understood my needs and were always ready for a quick call for better understanding my requirements, which is saying something in terms of support. A major shoutout to all my previous account managers and my current one [sensitive content hidden]. I have always loved our conversation, where you simply don't make it seem like a sales call rather a meaningful conversation.

For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage. The mobile app is definitly a huge factor. Also my account manager is regularly in touch which is nice (this was not alwas the case). The lack of integrations will make it more difficultto manage if the amount of systems grow but then again pricing is very fair, and did i mention they have a mobile app to manage your systems?