On the projects I have been on Boomi has been able to deliver everything that the clients have wanted and more. From EDI, to API integrations, and even MDM integrations, Boomi has been able to deliver. Developing for these projects has been straight forward and support has been awesome!

I have been working on Dell Boomi last 3 years and I fell in love with it. And the Boomi community is being knowledge repository ensuring you get all your solutions needs. I have also been one Boomi champions for helping may developers to excel in their design and development.

We are using Boomi in an on-premise installation to integrate other software. It is adequate. The drag-and-drop interface web-based interface is easy-to-learn and generally responsive. Monitoring and scheduling are fine, though error-reporting is via system-generated emails that must be reviewed manually or via email rules (you need to buy an additional "Connector" from Boomi to send your own emails). Dedication to the GUI interface limits flexibility -- code and SQL statements can be so powerful, but you cannot get to them. There is "Groovy", a Java-like scripting language, but figuring out how and where to call it is difficult -- the in-process and "document" touch points are not intuitive and are not well-documented. Customer support is generally responsive but not always helpful. Their first question is "send me the URL of your cloud interfacing definition", and when we explain that we are on-premise (required for database security) then answers become tough to get and more vague. We get TIMEOUT errors when moving tens-of-thousands of records from Salesforce to SQL. Boomi's response is that the error is from Salesforce so it is Salesforce's problem. However, we did not get these errors from our previous integration tool from Bluewolf. Unfortunately, Bluewolf does not integrate with OpenAir, so we had to change tools. We work around the TIMEOUT by changing schedules and changing the interface approach to moving fewer records. Overall Boomi does the job and we have made it work -- I have no delusion that there is a great tool available for this difficult job of cross-system integration. My interpretation is that Boomi is focused on web service integrations with small message sizes, and the on-premise solution is an afterthought.

the interface is nice and I'm ordering again

We have been using Boomi and doing great. I like the way we can break down data into small units of work. It simplifies how to handle multi-conditional pathing and the unit of work level. Currently, I am working at SFCG, using various tools to build integrations into Oracle CX products. When we started kicking the tires on Boomi and in the training and development since that time, I've tried a series of processes out that have given me trouble in other tools. Below is a brief recap of my experience and growing admiration for the way in which this tool has made my job easier. My first goal with using Boomi was to connect to an instance of CRM On-Demand (a task that can on other platforms be a time-consuming endeavor). What I found was a useful wizard, pictured below, with a series of pop-up steps to follow. In other tools, I have spent more time in trying to define the schemas, than actually completing the maps that use them. Boomi reduced that time from my process. This is one small example of many demonstrating how my teammates and I feel as if we were working in black and white and are now working in color with Boomi AtomSphere. Tasks I've taken for granted are complex, time-consuming and meticulous are simplified, streamlined and transformed with powerful features like Boomi Suggest - a handy feature that leverages the collective intelligence of the Boomi community to suggest which fields should be mapped in a Data Map. You don't need to take my word for it, another member of our team, Li Mo started building out an integration to Oracle Sales Cloud, using the SOAP API Connector. He was able to do a complete integration to insert a record into the Account entity, and it took about an hour and a half. Note: it had been about 1 month since we both actually took the training courses. I believe we choose an additional tool that plays to the inner strengths of working in the cloud, and I can not wait until I start full blown to continue development on new integration projects using Dell Boomi AtomSphere.