Verified
Authorize.net!
The greatest thing about Authorize.net is that their merchant portal is so easy to navigate. If we need to void, issue refunds, or manually authorize a card-- it's so easy to do and find on the left-hand side of the website. If there is something we're not able to quickly do, their FAQ/help page/customer support is great. Receipts/confirmations are automatically sent to the internal contacts that we've chosen--there's even an option to send the receipts directly to the customer. This program is incorporated into our other main software (ShopVox) and works seamlessly.
Verified
Report Review
Authorize.Net helps me to track our income through online bookings. It summarizes each transaction in a trackable way and helps me transfer them over to Quickbooks.
Verified
fairly easy to use but could stand a few updates
Easy to access reports. Easy to charge a card online. Clean website appearance. I use the transaction reports on a near daily basis, it also shows declined transactions which is nice.
Verified
Excellent customer service
Excellent. Whether I have a technical glitch or need an increase in a credit line, the customer service department has been great.
Verified
Authorize.Net
Overall, I would not recommend Authorize.Net for small companies. I feel they are too expensive and their setup procedures much too complicated.