I love the fact that it is easy to use . I am enjoying using it and the customer support is great.

Musoni offers top class customer service support to ensure that we are then able to serve our end users with minimal disruptions. Their Help Desk and support teams are super proactive and each engagement that I have had with them makes me feel like they understand us and are really there to help us solve our pain points. They are continuously listening to feedback from customers like us and have been quick to deploy updates to the system that we have found to be very helpful in driving overall productivity of our business.

Loan queries ,allocation of resources, addressing turn around times, less customer complaints

Musoni is a great, solid and fit-for-purpose system with a knowledgeable and responsive team. SYPO has been able to serve thousands of clients faster and through innovative (eg, mobile money) products because of the functionality and flexibility provided by Musoni.

We have been able to degitalise our loan process and manage all branches even from a financial point of view. Musoni has made it easier to track all financial transactions remotely. Musoni has also helped us track the performance of the portfolio and the performance of loan officers.