I think It is good product overall. so far, I don't any major issue as such. rather have lots of convinient features which I really quite liked

The best experience I had after using Jenkins, configure approvals based on pipeline, auto raise jira tickets, rollback to last stable branch in case of any failure. So life is easy now, and productive too.

It took very less time to setup the tool and cluster , and the ease of usability is superb. UI empowers a company to manage all deployments , monitoring stats and centralize logs manage very smoothly. the plus point is you can control all this for separate set of users for separate environments, production access remains restricted to defined users