I highly recommend this product! Our non-profit has only positive things to say regarding Omatic Cloud Software. Considering that we are to small to have a formal IT department and do not have a Developer on staff- this eases burden, permitting us to focus our efforts on mission. In 2020, that meant feeding over 6.5 million meals to families whose livelihoods were drastically impacted by Covid-19.

Once the dictionaries and import files are programmed, the data easily transfers to Raiser's Edge daily. The online programming assistance helps with setting up the forms since we are not programmers.

We've been able to achieve our goal of having ALL gift data recorded in Raiser's Edge, not just names and totals. With events of $3 million, it's essential to use this data for more than just the recording of gifts. It's used to import team, participant and area info from Classy which helps us in too many ways to list.

A bit of a learning curve, but way easier to learn then trying to do a manual batch import into RE. I honestly believe blackbaud designed certain aspects of their software to be difficult on purpose, so that you'd spend more money on all the add-ons they provide... That's why omatic has a niche, and I think it's an essential add-on for any organization that uses RaisersEdge. The bonus is it's extensibility to serve as the import interface between pretty much anything and RE.

The process working with our rep and getting us up and running was pretty smooth. The training was probably the most frustrating trying to find 3 hour blocks of time to get the training and profiles set up. We are actually scheduled for more profile builds for the events and have purchased ScoreOmatic as well and will be getting that set up after the first of the year.