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Jax W.

9 months ago

Verified

Easy to use business phone line

It's great to have Freshcaller so integrated with the rest of Freshworks, particularly Freshdesk. Using the whole suite is a cohesive experience.

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Luke T.

9 months ago

Verified

Not for a smaller business like us, but great for larger call centers, etc!

Not terrible. While it wasn't a good fit for us, I do think it's a very helpful solution for a business with different needs than ours.

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Okechukwu I.

10 months ago

Verified

Mid tier call solution

Simple user interface Dashboard is very helpful and pretty straightforward.

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LaTasha H.

11 months ago

Verified

It takes about 5 minutes to setup

I am a HUGE fan of the Freshworks suite including this little nugget, Freshcaller. I needed a solution quickly for my virtual assistant and sales coordinator to be able to make calls from a single phone number. Although we are all in the same state, we live in different cities, so this was a gem to find. Now they can make calls under my business phone number, local to the city I am in to maintain consistency. The icing on top is that integration with Freshsales, which I use daily. I can make call directly from my Freshsales dashboard in just a couple of clicks. Truly a game-changer.

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Yan F.

1 year ago

Verified

We use it as online calling solution.

Easy to set up online phone that works greatly with Freshsales.