Verified
Easy to use business phone line
It's great to have Freshcaller so integrated with the rest of Freshworks, particularly Freshdesk. Using the whole suite is a cohesive experience.
Verified
Not for a smaller business like us, but great for larger call centers, etc!
Not terrible. While it wasn't a good fit for us, I do think it's a very helpful solution for a business with different needs than ours.
Verified
Mid tier call solution
Simple user interface Dashboard is very helpful and pretty straightforward.
Verified
It takes about 5 minutes to setup
I am a HUGE fan of the Freshworks suite including this little nugget, Freshcaller. I needed a solution quickly for my virtual assistant and sales coordinator to be able to make calls from a single phone number. Although we are all in the same state, we live in different cities, so this was a gem to find. Now they can make calls under my business phone number, local to the city I am in to maintain consistency. The icing on top is that integration with Freshsales, which I use daily. I can make call directly from my Freshsales dashboard in just a couple of clicks. Truly a game-changer.
Verified
We use it as online calling solution.
Easy to set up online phone that works greatly with Freshsales.