Hoory 2025 Pricing, Features, Reviews & Alternatives

Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience. The omni-channel inbox centralizes user interactions across multiple channels, allowing businesses to gain wider customer reach. Automation capabilities enable the creation of custom workflow rules and personalized action sequences, saving time in resolving repetitive customer inquiries. Hoory's collaboration tools empower agents to work together seamlessly, utilizing canned responses, private notes, and mentions to tackle support challenges as a team. The platform's AI superpowers include a knowledge-based assistant that ensures quick resolutions, as well as a rule-based assistant that guides users through personalized interactions. Hoory also integrates with OpenAI's GPT, allowing the language model to handle customer queries. Comprehensive reporting features provide deep insights into customer behavior and support operations, enabling businesses to make data-driven decisions. With multilingual support, streamlined ticketing, and impressive performance metrics, Hoory is a transformative solution for businesses looking to elevate their customer support capabilities.