I have been working with the Kenyt team for the last 2+ years, it is the first assignment to take a call on chatbot, I'm very skeptical about how it works. But the results that we have seen are really good. In terms of services, technical aspects, bot interactions, and mostly the important part is cost-effective. I really recommend it to anyone who wants to try the bot.

The workflow of the chat bot is great and the UI

With Kenyt chatbot a lot of manual intervention got solved.Chatbot helped in providing the basic project details to the customers which eliminated majority of the junk leads and decreased the call time of the customers.

Good to go as half the work is done . Quick replies to the questions can answered

The customer success management has been really reachable and helpful in and overall life cycles starting from deployment of bot to reports generated everything was efficiently automated. Decreasing time hence increasing the business productivity.