Excellent! The integration with Braintree is flawless and the cost per transaction is very low, when you compare to the cost of a chargeback (which can be hard to win).

Kount's support team has been great as have anyone I've spoken to there. Very professional. Well written Magento extension.

With KOUNT, we finally have visibility over our approval rate, which nears 80% each month on average, with less than 1% of orders going into auto decline status. KOUNT allows for cross-departmental collaboration and communication in order to prevent fraud. The business rules management feature is critical to our business in order to control what transactions we want to review or approve, and it allows our business to react quickly to changes that are required throughout the process. KOUNT has proven itself to be an invaluable business partner for our organization.

I'm really happy with the service in general. I find their support very helpful and quick to reply. They also offer a lot of webinars that are extremely useful in keeping up with fraud trends and how to deal with credit card disputes.

We found that Kount was not as relevant in our industry as other fraud tools that are more geared toward the travel industry. I'm sure it works well for industries selling goods, however it didn't work well for us. Overall, our agents were at times confused, and most often not able to use Kount in their decision making process.