The team at Perch is very helpful and SUPER easy to work with! Support is a pleasure to work with and will always find a solution quickly.

Customer service is top-notch and the community is probably the biggest selling point. To be quite honest they have built a tool that anyone could build but they are selling the community and their willingness to continue to improve upon their tool. Their team has been incredible to work with and has been a shining light in the community in terms of continuing to improve and thought leadership.

excellent. we have never had any issues and everyone we have worked with has always been willing to go above and beyond to assist. I really feel like they put their customers needs as priority #1.

We love working with the Perch team! They have been there with us through the process to help us understand that it was the right tool for us and also in tweaking as our needs and their tool has evolved. Overall I would recommend that any managed services provider consider this tool in their stack if they want to protect, and impress, their clients.

I have spent 100's of hours navigating, administrating, and configuring both the NDR and SIEM functions of this solution and overall I would say that it is exceptional in the NDR aspects but a little lacking in the SIEM aspects.