Verified
[sensitive content hidden] has helped me immensely in understanding the portal and I'm still learning.
I'm able to handle the accounts and manage the partners whoever comes and see the traffic.
Verified
Partner Management in life sciences
Overall experience is good. Our partners don't help sell our product, they are more subcontractors, so it required a lot of customizations. Our CSM [sensitive content hidden] is very helpful in solving questions and any issues we may have.
Verified
Vertiv's experience with Impartner
We managed to simplify the registration process, to have more personalized content, to continue to improve the portal and to self manage in multiple areas. We also work with a Technical Account manager and our Customer Success Manager, [sensitive content hidden], who support us on a regular basis with our plans.
Verified
[sensitive content hidden] is Awesome
The support I received from [sensitive content hidden]. He listened to what I needed as a solution and helped me build the most efficient platform to meet those needs.
Verified
Smooth implementation of strong PRM, integrated with Salesforce
It was a clear implementation project with proper support. Pragmatism ruled over trying to put all features in.