My experience with the jw player is nice due to the fact that its easy to edit media files the way i want

In 2016 we signed with JW Player for medical education videos. Our clients were international. JW Player will not load for the majority of them. Just a buffering sign will stay on the screen. Students will purchase the product, not able to watch they will ask for a refund. We had a small team, we will work the whole day long with the customers and JW Player's support to individually figure out the issues. Finally a few months into the service, we canceled the service. I had asked their salesperson before signing the contract if we could cancel if the service did not work. He had said that he doesn't think that JW Player will come after me if I canceled. On top of this, we were given API bills for the API integrations that never happened. After incurring thousands of dollars of customer refunds and unhappy customers we decided to move on from JW Player. We moved to another company and never had the player issues. Three years later, JW Player has surfaced again. Threatening to report us to credit and asking for the $2800 for which we never received any service neither did we receive integration. Even their support team members told us that they understood that our international customers are having a bad time and it makes sense for us to move on. Not only we had terrible service, we had brand damage, unhappy customers, loss of the payments we made to JW Player and now they want more money for the remaining months in the year.

It is one of the fiercest competition to youtube integration on other websites out there and that's a fact I appreciate.

One of the best players in market, ease of use, integration, compability.

Easily deployable Incredibly easy to use and share content to reach endless users Very responsive and fast