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Anonymous Reviewer

1 year ago

Verified

Can access all your laptop files remotely

With the Carbonite Mobile app, you can easily synchronize all your laptop desktop files to your smartphone. As such, your desktop appears on your phone. I love how I can easily access all my files, including send new files from my phone without having to take my computer with me.

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Anonymous Reviewer

1 year ago

Verified

Always getting E-mails that backup did not occur!

If you save a lot to your computer, I would suggest this product.

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Jacob H.

1 year ago

Verified

Good experience with Home version, poor experience with Business version

I purchased two separate licenses at the same time. One was for my home and another for my business. I have been satisfied with the home version, but ended up cancelling my business license after a year. I just kept getting error after error. Each time I called customer support, they had me uninstall then reinstall the software. It never fixed the problem. Eventually, I gave up calling customer support because they didn't try anything new. I don't really know that the difference is between the two, but I had nothing but trouble with the version installed on my work server. The home version, on the other hand, has worked great. It runs quietly in the background. I gave my parents a license for Christmas one year, and they have enjoyed the piece of mind knowing their files are being backed up.

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James E.

1 year ago

Verified

I do not have enough space to tell you of how this software fails.

I can not offer any user a benefit to using this company for backing up critical user documents, pictures and data. My recommendation is to find something different.

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Anonymous Reviewer

1 year ago

Verified

Ok until it isn’t.

Quit working and customer service was unable to help me get it working again.