Carbonite was a fairly reliable product. Sometimes it had glitches which required that I had to uninstall and reinstall product to get it working again.

My employees are not IT people, so when we have a backup problem we get on the phone with Carbonite. They take over the computer and find the problems. It's as simple as that. They are so respectful to my team when there are issues and they have taught us how to do simple problem solving checks that can solve the problem! We are very happy with Carbonite.

I love Carbonite for backing up my files on my computer. The thing I love best about it is that I literally don't have to do anything. My files are backed up every day on their own. The files are also accessible from any computer if you sign into your account.

Overall it continues to be a great experience. Support has been great. its saved my clients bacon a number of times when it comes to local restores. highly recommend

Overall experience has been great. Peace of mind with your data is a great thing!