My overall experience has been very positive, as the backup tool is easy to use and intuitive, and provides peace of mind. The cloning feature needs work, especially when dealing with boot / recovery partitions specifically, but otherwise for a free program Macrium Reflect is fantastic.

Having reliable image-level backups is crucial to our business. When a machine goes down or is replaced, this makes it super easy to re-image onto new hardware. We also use it for customer machines. If we need to clone someone's PC for troubleshooting, we can easily do this with Macrium.

I have deployed Macrium free and for-fee products at most of our clients and have no bad things to say. It has all the features we need, is easy to install and just works. It backs up, restores and even images drives. I have used it at businesses, both large and small and on friends' and relatives' PCs.

Never once successfully restored a bootable Windows 10 disk image, and I'm tired of spending hours and hours and hours trying to figure out why. But it's obvious from the support forums that I simply don't know NEARLY enough (and I've been using computers of every kind since the 1970s) to even ask a useful question.

Macrium Reflect keeps all my personal systems at home safe and secure with nightly critical file backups plus weekly and monthly incremental system image backups. I do the same with my business systems, plus I add-in server and SQL server backups using the server editions to keep my business data safe too. The pricing is very affordable, even for the server versions, especially given the amount of features they have and how easy and reliable their program is.