For my role, the two features I find most helpful are the workflow capabilities and dynamic documents. Other groups in my organization use Onspring solely for the survey functionality. And while not software related, I have found their customer success group to be extremely helpful.

Our company had left a previous provider due to issues with the platform and customer service. We've been blown away by the experience we've had after selecting Onspring.

We use Onspring to manage and automate a number of our compliance processes including logs, compliance testing, audit testing, regulatory filings, pre-approval forms and workflows. We add new use cases to it every year.

The licensing model is simple and straightforward that allows for post-deployment flexibility and growth. This is very valuable in the SaaS space, as it becomes increasingly more complex. It comes with a lot of functionality built out of the box, but can be reshaped to fit most processes you can think up. The education and support from the OnSpring team is outstanding. They are truly partnered in understanding your problem and helping you build a solution to meet it. It's very easy to learn and use. Within a week of purchasing we were able to launch simple processes in the platform and realize immediate value. This was instrumental in gaining executive buy-in with the product, as most are burnt out on 6-12 month implementations before realizing an ROI.

The flexibility of the product and ability to tailor it exactly to your needs.