We bought this to automatically import files into a home-built system and it's worked well for that. The company has helped us upgrade a couple times and they have been responsive to issues.

I enjoy the ability I have to customize it to my needs. I know I have just touched the surface of what my software has the ability to do.

Pricing is reasonable, and support is responsive. Support is all based within the company, which is located in CT, and there are wait times posted online. They are easy to contact, and generally get back to you within the day. Since the company is small, you can be escalated through the support and dev teams rather quickly depending on the severity of your issue.

We have reduced time to process orders both outbound and inbound thus expediting claim submission and increasing cash flow. We have improved multiple process by developing GlobalSearch workflows to automate previously manual processes.

Reduction of physically stored paperwork as well as a reduction in lost paperwork. Not having to increase staff as the company has grown.