I must say that I am happy with the customer service. My account manager has been very easy to get hold on and during his vacations he has always directed my to his colleagues.

Powerful tool when scaling your digital efforts.

Great communication with our contact, [SENSITIVE CONTENT HIDDEN]. We always get proper help and constantly optimize our campaigns which is great.

Very good. Excellent support team. They even build the campaigns for you (if you want) although the portal it so easy to use, you can DIY in less than 10 minutes.

My top choice when it comes to display advertising. There's no questions about how the money's spent due to full transparency. On the other hand, it might need some tweaks from your side to match your data-sources properly, but at the end of the day - definitely worth it.

The platform was very clear and easy to use.

No stress and help is always there for me.

Has helped data sync with large customers.

Overall, i have a good experience with Commport and good support.

You have an amazing team! I've had the pleasure to work with [sensitive content hidden] for about 2 years now. She is so quick to reply to my emails and issues. She's always willing to do whatever it takes to get the job done. Your success is driven by your people, if [sensitive content hidden] is an example of the people at Commport GDSN then it makes your product that much better! Thank you for all your hard work and dedication. Your pride for your work is very admirable.

Professional

Centralization of product master data and digital assets: Make product data and digital assets available to internal and external stakeholders in 1 central place - easy access, flexible search functionalities, structured views on product master data and related digital assets. Implementation of project management for new product development: Integration of product development providing transparency of the end-to-end process across all relevant departments with business approval steps and data collection directly into the centralized platform.

we solved manufacturers product data centralization challenges and helped ease the process to make this content available

Fantastic! It is amazing how it ties all product portfolio management together from start to finish! WhT is even more amazing is how it works with segmentation of brands, markets, user groups and languages. There could be some improvements in the configurator to make it easier to setup product classes, assign attributes, etc...I would recommend sending out a request to partners for more detail in this area.

Out of the box solution that supports manufacturers (in building & construction; our focus area at Innovadis) on every facet of their strategy. From product idea to product launch.

Ease of use..also project management is excellent

Support has always been helpful and resolved issue quickly.

We have had some glitches here an there and Virima support and team have been great working with us to get these issues resolved. I think Virima support has been very accommodating and helpful.

CMDB discovery has been a huge asset.

I like the autonomic socially intelligent automated algorithms that perform discovery. These algorithms and engines are far better than all of the products I’ve ever used. As an industry recognized discovery and ITAM tool expert, and conference speaker, I have spent countless hours evaluating tools for diverse customers. In the end I’ve always needed a socially persistent tool that would continue to create and capture changes within an ecosystem from an inventory asset management perspective while maintaining CI dependencies and interdependencies. I’ve needed a tool that had a separate CMBD to create a baseline and maintain CI data hygiene, a repository that would store the application dependency mappings, business service mappings and views like infrastructure, communication and network topology. Virima does all of this. Reporting is another critical deliverable for my clients and Virima delivers there too. The dashboards, KPI‘s, and reporting capability is very mature and appreciated by all of my clients. I think one of the most important features is outside of the tool...and that is the customer service provided by Virima. If I need support with an issue or if I have questions about custom probes they are always responsive.

Lolthe web app was easy to use and user friendly, it helps in tracking projects and daily task

The most efficient ITSM App ever used, easier to deploy and most expecially it is user friendly.

Execellent

The whole system makes ITSM more efficient and enables the teams to be more proactive.

Can't fault the application, can be implemented very quickly and support is very efficient!

It is excellent, past tickets can be reviewed with ease.

The ITSM has allowed us to bring the Helpdesk inhouse, rather than using outsourced companies. We have total control of our processes and are able to adapt and develop as we need to.The speed at which changes can be deployed is superb, and the total flexibility of the software is limited only by your own imagination. We use the software as the backbone of our ISO 40000 accreditation.

Superb, Past tickets can be reviewed easily and with incident number

Ease of use and prompt customer service on the go

The ease of navigating the software and great suport

The great advantage of TiFlux is that it was developed specifically for companies in the sector. We used several tools before TiFlux, and only now we have a solution that meets the operational and strategic area.

This Tool offer a good experience to Operations Management support IT. They have interesting feature embedded e acceptable price.

Interface simples de usar, personalização e suporte.

It controls Contracts (billing) very well, easy to customize the workflow of ticket management and excellent reports.

I respond to tickets of my clients fast. My customers can view billing and our tickets clearly and more..

with it we can generate a number measuring the effort and quantity of records service organization

Tiflux solved our biggest internal problem, which was to bill our customers as they would like to be billed. We no longer need to create locked packages and plans, we can customize as the customer wants to be served. And billing happens fluidly through the system.

Today our company does not operate without TiFlux.

TiFlux is a complete solution for managing our service environment. Our company over 19 years has specialized in providing services in the area of ​​technology. With the implementation of the TiFlux tool, we were able to improve our metrics and set new goals for serving our customers as well as managing our team. The tool allowed us to have a real view on the productivity of our team and thus make adjustments to the team in order to make it more productive. Transparency and reliability in the results extracted from the reports brought more credibility to our operations. Our team uses TiFlux as the main tool for interacting with customers. Through it we make the entire organization of our help desk team using service tables and well-defined internships, which allows us to serve the customer within the expected SLA. And above all, I can extract performance and cost indicators from the tool, and this allows us to be competitive in this broad branch of service provision in the technology area.

Currently it was our best choice with a service solution. Ease of monitoring customer service. Today we can't think of another solution

Usamos muito o módulo de lançamento de despesas. É ótimo para fazer o cadastro das despesas recorrentes aqui da empresa. A abertura de tickets é bem fácil de usar.

Facilita o meu trabalho e meus clientes conseguem acompanhar a execução do que foi solicitado.

A centralização de vários recursos e serviços em uma única aplicação.

O Infradesk é nosso auxilio diário, muito bom ter esse tipo de programa na empresa, pois além de nos ajudar auxilia no desenvolvimento da empresa com os chamados internos.

Gosto da facilidade de abrir chamados para mim mesma e cadastrar chamados recorrentes.. assim que não esqueço as tarefas recorrentes. Também gosto da facilidade de cadastrar despesas dentro do módulo centro de custos, ajuda a manter a organização.

O suporte técnico deles é ótimo, sempre disponível para ajudar com qualquer problema ou dúvida que eu tenha. Além disso, a plataforma em si é extremamente fácil de usar e tem sido uma ferramenta valiosa para melhorarmos a eficiência dos nossos processos internos. Recomendo fortemente essa empresa para qualquer pessoa que esteja procurando por uma solução tecnológica de alta qualidade.

A experiencia no geral é otima

Implantamos o Infradesk na empresa no intuito de controlar os chamados para área de TI, e fomos ajudando a melhorar a ferramenta e ampliamos para todas as áreas da empresa, hoje é possível realizar os lançamentos de despesas através do Infradesk com aprovação e controle orçamentário, além de suas funções originais, aperfeiçoando assim o fluxo interno e a comunicação entre ares.

Suporte excelente, sempre à disposição e como é simples acessar e começar a usar!

Of all the facets of infra, the best is functionality and user interaction.

They have an Amazing product. They always provide great customer service. Its all for an affordable price.

Easy to use! ..and very easy to view items within the mobile app !! It helps me get my assets into an excel sheet from the report builder.

Used it for new asset purchases of a company and it worked well. Using smartphone I was able to gather data quickly.

We needed a way to have all our locations and departments to be able to see and manage their equipment in real time. The flexibility of being able to have our end users report on the condition of equipment in the field was helpful. We found that the developers responded to questions and even added features that made our oversight even easier. I highly recommend this app!

Easy to use, comprehensive, customizable, great value for the price.

Happy we chose Reftab!

The ease of use, value for the price, and customer support were extremely important when choosing a management system. Reftab's trial allowed us to test for what we needed without being tied down with a hefty price tag and features we didn't need.

One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.

Easy to use, customization, assets + accessories, notification emails, reservation vs in-use.

Thousands of Pro. The most important that it keeps tracking all my assets.

Excellent service for the notification of incidents in the system. It is possible to set different rules and schedule on a group of users: DevOps, Managers. ViсtorOps team quickly implement feature requests - thank you very much!

I can't really say much about this tool other than: it works, and it works well. Having tried a competitors offering, we found VictorOps to be the right balance of flexible, well-priced, and reliable. It has become an integral part of our operations. We use it with HipChat and find that it makes our incident response and tracking painless. And by painless, I mean it stays out of your way and lets you focus on the problem at hand.

VictorOps has helped us keep all of our alerts in a single place. Don't underestimate how much time you save having an authoritative source for all of your alerting. From VictorOps you can then dole out the alerts to only the teams and therefore the on call member that needs to see the alert. On call member doesn't take care of the issue? You can then automate the process of alerting more people in the team, it's all up to you.

My overall experience with Splunk On-Call is too good. It is easy to use and help organisation to manage the on-call support engineer to handle the incident get raise in the production environment.

Using VictorOps is like adding another member to your team. By removing the cumbersome problem of over-active alerts, which can cause some serious team fatigue which we experienced prior to using victor ops, you have the ability to add a number of important options relative to the alerts you have created. With the Transmogrifier you can filter through irrelevant alerts with great ease, delivering only the critical alerts to your team. This is of course a process that involves tuning and can take some time. We use Nagios as one of our monitoring tools and the integration with victor ops was seamless. Allowing us to quickly adapt to the ever changing environment that makes up our infrastructure.

Excellent service for tracking server outages as they happen

Very customizable, easy to use, and fantastic support. This has really made managing alerts and on-call so much easier, and we've always had helpful and friendly support when needed.

We've been using VictorOps for close to 2 years now and both the app and the service behind it are fantastic. Being able to funnel all of our alerts into 1 alerting system where we manage schedules is a great feature..but others have this. What really makes VictorOps shine is the timeline feature where you can see full history of alerts in a simple timeline view and then 'loop in' team members for help if needed.

We recently switched over from PagerDuty to VictorOps while refactoring our monitoring and alerting infrastructure. We wanted to go with a more ChatOps approach and we were ready for something new. The support at VictorOps has been great, and they have responded to every request we've made. They are adding features with every release that are rounding out their offering and adding even more value to their product.

VictorOps has been used in our environment for over a year. This has been an invaluable tool to making sure our staff are aware of what's happening in the environment and pulling in alerts from a couple of different systems. The Transmorgrifier is my favorite feature that I cannot find anywhere else. We've completely transformed at least one custom alert so that our techs don't have to dig for relevant information, they can just find it right in front of them. The best non-replicable asset going, however, is the staff and the culture at VictorOps. They genuinely care about their customers and have even worked with us to develop an integration that we wanted to use in our environment.

"Ant My Erp meets our needs at every level of our business, from lead management's (all lead at one place), task management (internal and external) is very useful, HR, finance.... " Team members were happy as there was no repetition of work and also ANT MY ERP have increased the productivity and revenue. Thanks ANT MY ERP

Make no mistake, deploy a new ERP in your company it's a big move. At first, it takes some extra time to get used to it. You have to be ready to to change some of your processes for better. ANT my ERP have a great team to support you, ready to walk the extra mile to help you out.

The best ERP for MPS and IT industry.

Whole product is good but some of the key features i liked is , Tickets for call log,Auto billing,Mobile app for coordination of service calls,Field service engineers attendance thru Mobile app,etc

It’s an Excellent ERP for Mid Sized IT Companies. The support team is super prompt and efficient. The ERP hosting is very stable and we’ve never faced a downtime since the past 2 years. Strongly recommend it for IT companies to evaluate it.

We have been using AntMyERP since October 2018. Before choosing this, we had subscribed to Zoho One. However, after more than a year, we couldn't move much as everything had to be built from scratch in Zoho. When we came across AntMyERP, the immediate response after taking the demo was that there are already so many functionalities built-in, that we can start using the ERP right from day one. As we subscribed, it took us around 3-4 months to start using the ERP effectively. First couple of months went in uploading the data and then we started with the service management. We found that the Document Management is a wonderful feature as it allows us to scan all the docs and save in the respective client logs such that they can be easily retrieved. And then the internal tasks between the team members followed with the lead management. There are many other features like Tally integration that we have not yet initiated. Overall we feel its a good choice we have made by choosing AntMyERP. [SENSITIVE CONTENT HIDDEN] and his team are available to support whenever required, they have a superb support system with quick turnaround time when needed.

Definitely recommend the same, and its very easy and got a lot of features that other ERP systems do not have. Simple, clean, and easy to monitor. It also really helps in keeping the database, and work in one place which is really easy going forward.

I am profoundly satisfied with the features of this software. It has benefited me in this time of lockdown as it made our service automated and is supporting in working from home. I and my team understood the significance of this software in this lockdown as all of my staff had all the data they needed in a click of a key at their homes. This software plays a major role as to why our work has not been hindered.