user image

Bryan John

1 year ago

Verified

makes online signature convenient

Im very happy and satisfied with this tool. It makes corporate life so much easier and convenient.

user image

Alisha Y.

1 year ago

Verified

Docusign review - recommend

We use Docusign on a weekly basis, as do many of our clients. It’s ease of use and straight forward nature means it can be used quickly with little training.

user image

Bob G.

1 year ago

Verified

Can’t work without DocuSign

DocuSign works great. My team and I use it daily. Can’t work without it.

user image

Vishnu Y.

2 years ago

Verified

Great digital signing solution

My overall experience with DocuSign has been good and positive.

user image

Dan W.

2 years ago

Verified

Docusign overcharged me $300 and they did admit it but would not refund

I was a member of Docusign since 2019. I paid them as a single user $300 a year for using their services. I found out that they double charged me for last years membership. I called and talked to them and they did admit that they overcharged me $300. But they would not be able to refund me the $300 because their company policy is to not refund money even though they admitted that they made the mistake. I did end my membership with them on 11-1-2024. I have a problem with a company that treats their customers like this. I have a problem with dishonest companies that do not stand behind their word. I looked up online and found that they are not a Better Business Bureau member and I see that they have 183 complaints in the last 3 years. They have 82 complaints just in the last 12 months. I searched online for another service that could do the same thing that Docusign was doing for me. and I found a new service called Adobe sign. Basically I have clients that signs contracts. I use their “request e-signatures service”. They actually do a better job than Docusign did. I was able to use their trial services for a few days before I became a member. I pay them $13 a month and there is no limit on how many e-signatures I receive from clients.