The Support Team is great, the software is solid and the product is growing (new releases & features), all signs of a stable organization and good experience.

Since we started using Ncontracts we have had 5 successful exam cycles using Nvendor, Ncontracts, Nrisk, & Ncontinuity. The support team are second to none, they are high performing peers plucked out of their prior professional positions and placed into well targeted roles where they excel in offering service to folks like myself. They hire right and it shows.

Consistency of information for staff. That sounds simple. We had 5+ offices using different versions of the same process and only one was using the correct version. It created nightmares of auditing and review. Having a one-stop-shop for ALL policies, procedures, etc. has saved us countless hours of addressing inconsistencies. It also makes training easier. This is just one simple use that has made a huge impact. The numerous other uses are a bonus.

Overall, the product delivers what we expect! The hands-on support we have received after implementation is fantastic. Some modules can be complicated; however, our assigned Customer Service Manager is always available to give us uninterrupted support and training.

Enterprise risk management including audit management, business continuity planning, cybersecurity assessments, risk assessments and vendor management.