Verified
Management Tool which relies on people to enter and update information
I did't know until today that "Nintex" was Promapp - the e-mails for this get caught in a Sophos system that asks me if I want to 'delete' or 'let through to in-box' . I usually delete the 'Nintex' one thinking it is Spam mail. This survey came through! My overall experience is that when I need it - I have appreciated it but I don't have time to read all the 'Promapp' e-mails that get through.
Verified
Process mapping made easy
Supportive in the sales process. After the contract was signed the support and follow up lacked
Verified
We've been Foxtrot users for about 10 years at our bank. They are awesome!
It saves us so much time and repetitive keystrokes. It is extremely accurate and has many fail safes to ensure accuracy.
Verified
Easy to Use
I found the product extremely easy to use (being a first time process mapper). The help desk response turn around is fantastic and if they are unable to resolve the problem, they will investigate it. The product is simple, easy to follow and the feel and look is appealing to all types. Extremely easy to navigate and train people in how to use the product. The Account Manager is friendly and helpful with any queries.
Verified
Excellent for capturing processes with good paths for providing feedback for continuous improvement.
Support from the team is excellent. The tool is easy to use and administer and the feedback options help to keep processes up to date and real.