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Will m.

2 years ago

Verified

Stripe is decent for small businesses & individuals

It’s easy to accept card payments manually using the mobile app.

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Josh F.

2 years ago

Verified

Thieves they don’t have a contact us button for a reason

Brutal experience they still owe my corporation. Go to moneris. You’ll be happier.

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Khalid M.

2 years ago

Verified

Frustrating Experience with Stripe Support & Unfair Account Closures

My experience with Stripe has been incredibly frustrating. My account was suddenly closed due to claims of "unauthorized payments," which were factually incorrect. There were only three transactions involved, all of which were authorized by the customers. Despite providing clear explanations and offering to verify with customer communications, my support tickets were automatically closed, and I received no meaningful follow-ups. Even worse, my customers’ refunds are now at risk due to this account closure, and there has been no assistance or clarity from Stripe's support team. The responses I did receive felt automated and dismissive, offering no real solutions. This has severely impacted my business and my customers' trust. I urge Stripe to take complaints and customer support issues more seriously. This level of service is simply unacceptable.

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Bianca S.

2 years ago

Verified

Fraud prevention is important!

Not at all good. After my issue with transaction fraud, I could not speak to customer service. It’s virtually impossible to get someone on the phone or just get help in general as a small business owner.

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Jo S.

2 years ago

Verified

Stripe - great for non tech business owners

Overall we have used it for years and are very happy, it has great integration and allows people to make card payments and set up payment plans