Verified
A Solid Option
I find some parts of it to be easy and intuitive, and other areas leave me wanting. The autofill is effective and i like that it is easy enough to set up a document, however I wish text editing and signature setting were in one step, so that I could operate more smoothly within the program and wouldn't have to double back. Overall it's a fine program, but not my go to.
Verified
Most effective digital signature solution.
It's a sustainable way , reduces paperwork and removing the need to print or keep more copies thus reducing costs.Its the safest way to sign and return documents anytime. I am a delighted user.
Verified
Docusign allows us to securely and quickly execute documents
It has made it much easier to distribute and execute project contracts with both clienta and subcontractors and has saved alot of time.
Verified
Can’t work without DocuSign
DocuSign works great. My team and I use it daily. Can’t work without it.
Verified
Docusign overcharged me $300 and they did admit it but would not refund
I was a member of Docusign since 2019. I paid them as a single user $300 a year for using their services. I found out that they double charged me for last years membership. I called and talked to them and they did admit that they overcharged me $300. But they would not be able to refund me the $300 because their company policy is to not refund money even though they admitted that they made the mistake. I did end my membership with them on 11-1-2024. I have a problem with a company that treats their customers like this. I have a problem with dishonest companies that do not stand behind their word. I looked up online and found that they are not a Better Business Bureau member and I see that they have 183 complaints in the last 3 years. They have 82 complaints just in the last 12 months. I searched online for another service that could do the same thing that Docusign was doing for me. and I found a new service called Adobe sign. Basically I have clients that signs contracts. I use their “request e-signatures service”. They actually do a better job than Docusign did. I was able to use their trial services for a few days before I became a member. I pay them $13 a month and there is no limit on how many e-signatures I receive from clients.