First of all, I cannot say enough the incredible Customer Support provided by the Barscan team. A while back we had an issue that I needed to get resolved. I forgot that Support was 2 hours behind us, as I called at 7am our time. I still got a friendly answer from rep at 5am, while he was just getting out of bed. Our issue was resolved within the hour.

Customer service is awesome and always available for assistance. I feel as the program is not as user-friendly and limited to handheld features and the ability to manual type in new items if not at a computer to add.

I like the mobility of the handheld device and database functionality of BarScan.

So far Barscan has been useful for the school I work at. the scanning process is fairly easy and made inventory for 3 campuses easier than expected.

BarScan support is awesome. But legacy application (Foxpro based) is having challenges - network bandwidth consumption; legacy database; integration with asset management tool is a challenge; can support maximum 10 simultaneous connections only is also a challenge. Would suggest BarScan should think of enhancing this to the SQL platform and easy integration with other tools, centralized database etc. which will add great value