Faster more efficient means of accessing clients machines for support.

I'm coming to use it more and more and it's my go-to utility for monitoring and patching end points. The vulnerability scanning is similar to nessus which really makes you get on top of aged products and software services.

For many years I have used Microsoft's wsus tool, but it has not been updated for a long time. when I found this program I fell in love

Action1 is an excellent patch and remote management tool. The offer of 100 free endpoints with full-feature access convinced us to upgrade and manage our entire IT estate. It was key in helping us achieve and maintain Cyber Essentials Plus certification. I wouldn’t hesitate to recommend Action1 to others. It is far superior to anything else we’ve tried and offers excellent value for money.

Overall, I believe the pros out weight the cons. If your a small IT department with a very small budget Action1 provides services at little to no cost. The remote service works fine and I love the idea that I can patch my devices without breaking the bank