Easily connect to client's computer from either my computer or phone at any time. Also, the ability to set up unattended assistance is great.

As a user of this product, I was advised to download this software by my Verizon tech coach so that they could remotely access my phone to help assist me with my problem. It was a fairly simple and straight forward process at my end.

+ Set-and-forget - install for managed IT and it's there when you need it. + Auto-updates on client machines + Allows for clients to consent to remote support

It easy to use if offer a website for users to connect easily, your can also email links and a key. I use this daily and have never had and issue. Besides supporting others, I have my computers setup for easy Unattend remote accsess.

This is the daily-used software for assisting remote users with any issues. Its easy for the users to follow/allow access, which is very useful with some of the technically-challenged users.