Verified
best of the best cloud based remote desktop Tool
I have been using GoToAssist to provide technical support to my clients mostly and it helps me a lot in resolving all the issues in real time as it's a cloud based remote desktop tool. I was using this tool since 2012 and as of now resolved nearly more than 5000 customer and clients technical issues without any delay. Thanks a lot to this tool as it's always helps me a lot in delivering customer's business on time :)
Verified
Great Supporting tool via remote
Ability to transfers files, record sessions, connect more than one end-user, chat option to take notes for the issues and much more
Verified
Remote Control
The remote control feature allows us to connect and help end-users.
Verified
Easy to use
I've used this several times now and have been successful at checking cabling for internet troubles.
Verified
Useful, but not always functional
When GoTo resolve works, it works seamlesless. The ease of use for the users is great and the chat box allows for easy communication.