Heather C.
11 months ago
Verified
Ticketing System used by Retail and Healthcare
Generally very intuitive Customisation available
Chris L.
1 year ago
Verified
Service Desk
Simplisys has great functionality and is really easy to use. The support guys are extremely helpful when needed and always go the extra mile to assist me with any issues or upgrades
Berni B.
1 year ago
Verified
Easy to use and great expertise and experience shown from company when helping us set it up
The help the team gave setting it up was invaluable as we didn't have the time to implement this in-house alone. The previous system we used had very poor reporting so having the huge number of out of box reports was fantastic and a time saver. Nothing was too much trouble for the team when they received one of my many calls for assistance.
Simon B.
1 year ago
Verified
Great Product with Integration
The software is so easily customisable out the box to fit with our requirements. We have had a bit of custom work to integrate it into our Employee management system so that all the names get updated on a daily basis. The support and extra help from them is amazing and even provide up to date training for my team when needed.
Tony J.
1 year ago
Verified
Great Product met our needs
Great functionality and ease of use. The support guys were extremity helpful when needed.