Verified
Excellent customer service and support.
Very helpful, its clear they care about their customers and want the installation to be a success. Really great company to deal with and are always ready to help. Good software and the integration to Microsoft NAV is excellent.
Verified
Outstanding
The people i deal with have been amazing !! We have a great laugh on the phone there friendly and help you with what ever issues you have straight away. They a funny but professional at the same time. Its nice to have someone friendly on the end of a phone or email
Verified
Simplisys for IT support MSP
We were previously using a free helpdesk ticketing system but it was no longer able to cope with our demands. We looked into a few different options but simplisys has so many good reviews and an excellent price point we had to trial it. Once we could then see the product and deal with their excellent staff it was an easy decision that I've yet to see any down side to.
Verified
Simplisys Service Desk
This gave us the ability to communicate out to the great church which we did not have with our older system.
Verified
Service management at its best
Great from start to finish, from initial configuration help to ongoing support.