You get important insight into how things are working (or perhaps not working) with your internal infrastructure. The real time alerts and monitoring of our ecommerce sites were usually quite helpful, with some occasional exceptions

Very good application performance monitoring software. Fast, efficient and easy to use.

This is very vast APM tool and very helpful to do RCA on any issues. It has AI capabilities for alerting system.

It is beneficial when you try to understand a root cause of a system problem.

Small startups, stay away from ruxit, I signed up with them because their pre-sale service was amazing, they spent time with me and went over very impressive ui. But once I started paying, the level of service just went down. First, the very impressive dashboard, just doesn’t provide any actionable data, yeah, it looks nice, but once you start digging, you see its just that, a good looking dashboard . The monitoring needs serious calibration it sends tons of true and false alarms. After few day I just turned off all the notifications. whenever I tried to dig dipper, and god I tried, I kept finding out that: There are tons of mistakes in the reports, whenever I reported thing like that they claimed its a bug and “They will get back to me” but never did. Their technical support is not very skilled, when we had down time I asked them to assist and show me how ruxit can point me to where the problem is. they sent me a screen shot of the cloudflare failure screen (cloudflare couldn’t reach my servers because they were all down) and said ‘maybe it’s cloudflare’. I was shocked, I’m paying for the most expensive solution out there, and I’m getting insights at a level that my 3 years old nephew could have provided. Not only that, when I wanted to cancel my subscription, because I was just investing time in it and got no value, they said I’m contracted with them (even though I specifically said I’m not willing to commit to a whole year). So now, on top of the hours I spent learning ruxit, and the fact that I need to research a new solution, I need to spend more time just so I stop paying them. I have much more to say, but I really spent way too much time on ruxit already.