Boost.AI 2025 Pricing, Features, Reviews & Alternatives

Boost.ai is a cloud-based and on-premise conversational artificial intelligence (AI) platform designed to help businesses in credit unions, banking, telecom, insurance, public sector, and other industries create, launch, and manage chatbots to automate customer service and internal support queries at scale. Using self-learning AI, the platform enables organizations to use information from existing websites, chat logs, or old chatbots to reduce the time it takes to develop advanced virtual agents - from weeks and months down to a matter of days. Boost.ai utilizes deep learning and natural language processing (NLP) technologies with its proprietary automatic semantic understanding (ASU) technology to interpret and respond to queries via a chatbot or applications like Skype, Messenger, and Slack. It offers a host of features such as centralized information repository, authentication management, pre-defined templates, language detection, conversational IVR, and more. The built-in artificial intelligence (AI)-enabled admin panel allows enterprises to build natural interactions with automated conversation flows in a user-friendly, no-code environment to connect customers with a self-service portal. Boost.ai enables managers to gain insights into conversational data, quality rating, and other metrics via analytics and statistics to optimize customer engagement. It also supports integration with various third-party applications like Microsoft Teams, Salesforce, Genesys, Puzzel, Zendesk, eGain, and more.